On this page 4 sections
The fastest way to reach us is email. Every message is read by a person, usually the founder, Bruce Mackinley.
How to Reach Us
Email: [email protected]
Response time: we aim to reply within 5 business days (Australian Eastern time). Corrections are checked first, because a wrong figure on a live page costs readers money.
If you have not heard back within that time, check your spam folder, then send a short follow-up with the same subject line.
What to Include
- Corrections: the page address, the figure or sentence you think is wrong, and a link or screenshot of the source if you have one.
- Feedback: what you were trying to find and where the page fell short. Specific feedback gets acted on.
- Business enquiries: your company name, website and what you are proposing. We do not sell rankings, reviews or positions in a brand list.
- Press and media: your outlet, deadline and the question you want answered. We can explain our test method and share the dated figures behind a page.
What We Cannot Help With
We are an information site, not a casino. We cannot open, close or reinstate casino accounts, chase withdrawals, or settle a dispute with an operator. For account problems, contact the casino's support team directly and keep a copy of every message and transaction ID.
If gambling is causing you harm, please do not wait for an email reply. Call Gambling Help Online on 1800 858 858 (free, 24/7) or Lifeline on 13 11 14.
Company Details
bitcoincasinosaus.com is run by BitcoinCasinosAUS.
Email: [email protected]
Details you send us are handled under our privacy policy.
Bruce Mackinley
Founder · WSOP tournament player, Melbourne
Bruce plays professional poker in WSOP tournaments, deals poker, and runs every page on this site through the same checks: published withdrawal terms, bonus fine print and what each casino's own help pages actually say.